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AT&T/Cingular War - The highs and lows of KuteLuvr — LiveJournal

About AT&T/Cingular War

Previous Entry AT&T/Cingular War Jul. 2nd, 2004 @ 12:08 pm Next Entry
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From:pagal
Date:July 2nd, 2004 02:49 pm (UTC)
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Yeah, we learned the hard way about Cingular (and T Mobile too, which apparently uses the same towers in this area, so has the same problems). I got my new Verizon cellphone (after the two new T Mobiles one I tried wouldn't work in our apartment) and then called them up to say "I know you can comp some of my bill at your discretion so can you do something for me?" (I wasn't even calling to complain, I just wondered whether they'd reduce the bill) and the guy credited me $40 on the spot for no reason. Yippee for squeaky wheels!

Good job negotiating with them, but since the provider hasn't changed, I suspect the service might not either. Good thing they didn't make you renew the contract!
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